966bet Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Commitment

Welcome to 966bet. We believe that the privacy of every user's personal information is a fundamental right. This Privacy Policy ("Policy") explains how 966bet collects, stores, uses, and protects your data.

966bet's Privacy Policy is built on full transparency. We want you to use our platform with complete peace of mind, knowing your data is in safe hands.

By creating an account or using the 966bet platform, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please stop using the platform and contact our support team.

2What information we collect

966bet collects your information in several ways. Below is a detailed breakdown of what we collect and why.

Information Provided Directly

The information you provide directly to us includes:

• Identity Information: Full name, date of birth, gender, national ID number or passport number
• Contact Information: Mobile number, email address, current residential address
• Financial Information: bKash/Nagad number or other payment method details (full card numbers are not stored)
• KYC documents: National ID scan, proof of address, photo
• Account settings: Preferred language, notification settings, self-imposed limits

Automatically Collected Information

Some information is collected automatically when you use the 966bet platform:

3How your information is used

966bet uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

For Service Operations

• Account creation, verification, and management
• Deposit & Withdrawal Processing
• Providing Betting & Gaming Services
• Communications Regarding Bonuses & Promotions
• Customer Service & Support

For Security & Compliance

• KYC (Know Your Customer) Verification
• Ensuring AML (Anti-Money Laundering) compliance
• Detecting and Preventing Fraudulent Activity
• Age Verification (Confirming 18+)
• Compliance with legal obligations

For Service Improvement

• Analyzing & Improving Platform Performance
• Building a Personalized Gaming Experience
• Ensuring the effectiveness of Responsible Gaming tools
• Research on New Products & Services

4Information Sharing & Third Parties

Under 966bet's Privacy Policy, we never sell your information. However, limited data sharing may be required in certain circumstances:

When Information Is Shared

• Payment Processors: To process deposits and withdrawals, necessary information is shared with approved payment gateways including bKash and Nagad.
• Identity Verification Services: Limited information may be shared with approved verification agencies for KYC purposes.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: May be verified against industry-standard fraud prevention databases.

5Cookies & Tracking Technologies

966bet uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device.

Cookie Types

• Essential cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: Remembers your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Helps us understand which sections of the platform are used most.
• Security Cookies: Detects unusual login patterns to keep your account secure.

6Data Protection Measures

The cornerstone of 966bet's Privacy Policy is our data security framework. We follow the highest industry standards to keep your information safe.

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Storage: Sensitive data is stored with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Firewall & DDoS Protection: The platform is protected against cyber attacks.

7Your Privacy Rights

966bet believes you should have full control over your own data. Under this Privacy Policy, you are entitled to the following rights:

To exercise any of these rights, contact us at [email protected]. We typically respond to requests within 30 days. Please note that in certain cases, legal obligations may prevent us from fulfilling a request in full.

8Protecting Children's Privacy

966bet's Privacy Policy places the highest priority on protecting minors. Anyone under 18 is strictly prohibited from using 966bet.

• 966bet does not knowingly collect information from anyone under the age of 18.
• If we become aware that a minor has created an account, that account will be closed immediately.
• Any collected data will be permanently deleted.
• If you believe your child is using 966bet, please notify us immediately.

9Third-Party Links & Services

966bet may reference third-party services on the platform from time to time. In such cases:

• Third-party services operate under their own privacy policies, for which 966bet is not responsible.
• Payment gateways such as bKash and Nagad process your information in accordance with their own policies.
• We recommend reading the privacy policy of any third-party service before using it.
• 966bet works only with trusted, verified third-party partners.

10Data Retention Period

966bet does not retain your data longer than necessary. Different types of information are held for different periods:

11Privacy Policy Updates

966bet may update this Privacy Policy from time to time. When changes are made:

• We will notify you by email or SMS before any significant changes take effect.
• The "Last Updated" date at the top of this page will reflect any changes.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• We recommend checking this page regularly to stay informed about our latest policies.

12Contact & Complaints

For any privacy questions, concerns, or complaints, please get in touch with us. The 966bet privacy team is always ready to help resolve your issue.